Privacy Policy

Registered name: SXGMI Photography Ltd.
Trading name: Saixa Gemini
Business address: [BUSINESS ADDRESS PLACEHOLDER]
Email: studio@saixagemini.com

This privacy notice tells you what to expect us to do with your personal information.

It covers:

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • How to complain

Contact Details

Email: studio@saixagemini.com
Business Address: [BUSINESS ADDRESS PLACEHOLDER]

What Information We Collect, Use, and Why

We collect or use the following information to provide and improve services for clients:

  • Names and contact details

  • Booking details

  • Payment and transaction information

  • Information about the service you have booked or enquired about

  • Correspondence, including emails, forms and messages

  • Photographs and images created during a session

  • Website usage information, including information about how you interact with our website

We collect or use the following information for bookings and client records:

  • Name

  • Email address

  • Phone number, if provided

  • Social media handle, if provided

  • Booking date and service booked

  • Payment status

  • Session notes or information you choose to provide

We collect or use the following information for marketing and portfolio purposes:

  • Photographs created during a session

  • Name or credit information, where agreed

  • Website and social media interaction data

  • Enquiry or booking history

We collect or use the following information for dealing with queries, complaints or claims:

  • Names and contact details

  • Booking and service history

  • Correspondence

  • Relevant photographs or project records

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information.

Our lawful bases may include:

Contract

We collect and use information where it is necessary to provide a service you have booked, respond to an enquiry, manage a booking, take payment, deliver images or communicate with you about your session.

Legal Obligation

We may collect and keep information where required for accounting, tax, legal or regulatory reasons.

Legitimate Interests

We may use information where it is necessary for our legitimate interests, including managing our business, improving our services, keeping records, responding to enquiries, protecting our work, maintaining an archive and showing selected work in our portfolio.

Consent

Where required, we may ask for your consent, for example for certain marketing uses or where a specific image use requires permission.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Ask for copies of your personal information

  • Ask us to correct inaccurate or incomplete personal information

  • Ask us to delete your personal information

  • Ask us to restrict how we use your personal information

  • Object to how we use your personal information

  • Ask that we transfer information you gave us to another organisation, or to you

  • Withdraw consent where consent is the lawful basis

If you make a request, we will respond without undue delay and within one month.

To make a data protection rights request, please contact us using the details at the top of this privacy notice.

Where We Get Personal Information From

We collect personal information:

  • Directly from you

  • Through our website

  • Through booking forms

  • Through email, social media or other communication

  • Through payment and booking platforms

  • During photography sessions

Who We Share Personal Information With

We may share personal information with trusted service providers where necessary to operate Saixa Gemini, including:

  • Website providers

  • Booking platforms

  • Payment processors

  • Gallery delivery platforms

  • Cloud storage providers

  • Email services

  • Accountants, legal advisers or other professional advisers

  • Law enforcement or regulatory authorities, where required by law

We do not sell your personal information.

Payments

Payments may be processed through third-party payment or booking providers. These providers process payment information securely and may have their own privacy policies.

We do not store full card details ourselves.

Photographs and Image Use

Photographs are personal information where a person can be identified.

Saixa Gemini may use selected images for portfolio, website, social media, printed material, exhibitions, editorial features or promotional purposes.

If you would prefer your images not to be shared publicly, please tell us in writing before or at the time of the session.

You may request the removal of your images from our website or social media by contacting us by email.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site, improve our services and measure marketing performance.

Some cookies are necessary for the website to function. Others may help us understand traffic, performance or advertising effectiveness.

Where required, we will ask for your consent before using non-essential cookies.

How Long We Keep Information

We keep personal information only for as long as necessary.

Booking, payment and accounting records may be kept for up to 6 years for tax, accounting and legal reasons.

Photographs, galleries and project records may be kept as part of our working archive, portfolio and client record, unless agreed otherwise or unless deletion is requested and we are able to comply.

We review the information we hold and delete information that is no longer needed.

Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

However, no website, email system, online platform or storage service can be guaranteed to be completely secure.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we have used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: ico.org.uk/make-a-complaint

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website.

Last updated: 7 August 2026